Smart Energy
About the company
Smart Energy was founded in 2016 by Beau and Elliot. Jasper Boyschau joined the company to lead tech innovation. Smart Energy employs more than 300 team members Australia-wide and operates from over 18 offices across Australia. Its local installers are accredited by Solar Accreditation Australia. In 2024, Smart Energy joined forces with Rinnai.
Smart Energy's Smart Care aftercare was recognised in 2021 with the Customer Service Project of the Year Award for its 'Customers at the Heart' initiative. The company installs solar panels, battery storage, hot water heat pumps, EV chargers, air conditioning and smart home systems across Australia.
What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
I had solar panels installed by smart energy and from start to finish it was handled very professionally. All people involved were knowledgeable, friendly and very helpful. All paperwork was done so easily and easily understood, great job guys.
We had a great experience, they kept us in loop with all processe.They were on time for the installation, the guys were polite and friendly, they did a excellent service. They cleaned up, would recommend them 100% thanks again.
Alannah was not only professional but also friendly, and able to explain the product and process in easy to understand terms. I had never really considered solar because I hadn't done much research into how it would help not only the Earth, but also my household. Once Alannah had explained the advantages, and walked me through the entire process, from installation, to repayments, etc, I knew 100% it was the right decision to get solar power. Thanks Alannah
We had a great team member from Smart Energy. He helped us choose the best solar and battery system, that suited our needs perfectly. Thanks Nathan 😊
Wish I could give zero stars because of our horrible experience with Smart Energy. Be very careful and make sure you get multiple quotes. They are NOT affiliated with the Tas Gov Energy Saver interest free loan scheme so don't let them tell you otherwise (as we were). Jakob tried to talk us into less solar because "he didn't want to put us through the pain of dealing with council". He gave us a price for 2kw less than other quotes but $4,000 more! When I said that it was too expensive, he picked up his things and walked out without turning back. Don't bother with this company. There are plenty of other local suppliers that are much more professional.
Adam is a humble man with a great mind, his company is helping the planet and the future become more sustainable. The companies customer service is also wonderful as I've had personal experiences and installations myself, the process is very easy and granted reduction of your carbon footprint. Would rate 10* but 5s the limit haha, keep on killing it out there Smart Energy !!
Smart Energy Solar we’re fantastic. Jasckson was extremely helpful and knowledgeable. The install team were great on the day and happy to answer any questions. The after service team have also been fantastic with various follow up calls to ensure all is going well. Overall, absolute quality.
Solar maintenance & repair in Launceston compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 6 businesses in this category in Launceston are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | In Series Electrical and Solar | ★ 5,0 | 161 | No |
| 2 | Prowash External Cleaning | ★ 5,0 | 72 | Yes |
| 3 | Tones Solar & Electrical Launceston | ★ 4,9 | 389 | No |
| 4 | Jessups Solar Squad | ★ 4,8 | 127 | No |
| 5 | Sunface Solar | ★ 4,7 | 41 | No |
| 6 | Smart Energy (this page) | ★ 4,6 | 31 | No |