ACDC Energy - Toowoomba’s Award winning Solar and Battery storage specialists

Called for a warranty issue with our red back battery system. Was told that their books are closed until the end of the year and that they couldn’t help us. Pretty disappointed considering since we bought the place we tried to give acdc energy who installed the system in the house any other work we had within the house/property to be loyal customers. The fact that this battery system is likely still under warranty and is a lithium battery inside a house and is having problems poses a significant fire hazard and a danger to my family and household. One would think that if you are going to install these kinds of systems a company should be responsible to ensure the safety of the system and honour their warranty period.

We had an exiting 6.6kw solar system installed 7/8 years ago. We wanted an additional 10kw solar plus around 20kw of battery, and we wanted a local company who could provide backup in the event of any problems. I subscribed to a Solar quotes site and contacted 2 local suppliers. One of the local companies was AC/DC energy who I had spoken to at Farmfest a few years earlier and whose trucks and workers I had seen at my neighbours place. (My neighbour highly recommended them). From the Solar quotes site we got a number of companies pushing cheap prices with claims of local bases when in fact they were from Brisbane/sydney/Gold Coast. Yes they were the cheapest. No, I would not use that site again. Ac/dc energy were not the cheapest or the dearest of the three quotes we received. Ac/dc were the only supplier who had us check our overnight usage to make sure we were getting the right battery size. Their workmanship is of the highest quality, by their own employees, not subcontractors working for pennies and cutting corners. Components used are high quality and they sorted issues with my existing switchboard in a legal/economical manner. We dealt with Terry and I had a number of meetings with him to fine tune the proposal. Terry went thru all of the Ergon tariffs and explained why home batteries would be important. We have solar hot water so our cost benefit was not as great as a household where water heating consumed a high proportion of our power, but we had a bore to water our gardens and lawns which does consume a lot of power in summer. Terry’s knowledge of solar/battery is the best of any solar company I have ever spoken to. Our system is working well, we have changed our power usage on our bore so that it is using excess solar power, and instead of a monthly $90 bill we are now $73 in credit after 3 months. Our system is expandable and will allow to charge electric vehicles if and when the need arises. Highly recommended. Peter and Anna Becker.

Hi! Terry & Crew, We are so happy to have done business with you again. The changes have been dynamic & far exceeded our expectations. We have confidence with your opinions & guided by your experience. As usual, we know we can depend on your reliability & professionalism to look after all our solar needs into the future. Thank you for making our experience a good one. Terrence & Cheryl

Terry & his Team are very professional and great at what they do. They are a pleasure to work with which is why we engage them for all our solar & battery needs.

ACDC Energy had provided incredible help and support to us over the years - we have purchased three separate Solar and battery set ups from them in the last decade or so, and they have gone above and beyond to ensure that we have had all the help and support we need in managing our systems. They have been an absolute pleasure to work with, and I am more than happy to recommend them to everyone. The level of support from the team for their customers is truly second to none. Whilst planning the systems we wanted to purchase, I was impressed by how the team worked to ensure we got the best possible set up for our needs - rather than trying to sell us something more expensive that would have been less suitable. Paul and Terry have always been very quick to respond to any queries we had, and to work with us to fix problems that occurred from storm and severe weather events. The quality of the work that Aaron and his team do on installs and upgrades is fantastic - they are fast and efficient workers, and always do a tidy and clean job. When presented with unusual requests, they are always happy to work with clients to ensure that they get the system and set up that they want, rather than just sticking to a standard cookie-cutter set up, which has meant we have been able to customise our current setup to work perfectly for our family.

ACDC Energy have done 2 systems for us (solar and batteries) and also an addition to an existing system. I have had experience with other providers and systems through work and I am pleased we went through ACDC. Happy with the quality of their work and the recommendations of what was best to install. Thank you.

Have dealt with ACDC Energy a few times and found them to be honest, ethical and totally on point with their results. You will get advice on what works, not what is a quick or cheap fix. Not often i will recommend tradespeople to friends or family as it can bite you, however, i have no hesitation or regrets in recommending them for any project, (large or small). Thanks for your assistance ACDC.