Virtual Power Co

Nathan Thomas was outstanding with his initial presentation of the solar batteries available through Virtuual Power Co. & then the solar control system offered by Amber Electric. Being a technophobe, I needed a lot of guidance & Nathan was always available to help me through. I would recommend Virtual P C to anyone interested in installing a home solar/battery system. Ask for Nathan & the top notch installation team led by Chris-first class tradies.

Great experience all round from initial in home consultation, good communication from their office team and a really professional installer with a very neat and clean installation. Would happily recommend Vitual Power Co. for your Solar and Battery solution.

All the team are great to deal with friendly and knowledgeable . Work completed on the day convenient to me . They are stars 🌟🌟🌟🌟🌟

I had a very disappointing experience with Virtual Power Co. A salesperson came to my house and quoted me $23,000 to install a 30kW battery. I found the price quite high, but I was still interested and asked him to send me the quote so I could review it properly. I had initially told him I would be home for the appointment, but unfortunately I couldn’t make it and only my wife was there. When I asked him to send the quote, he refused, saying it wouldn’t be valid to send it. To make matters worse, he left complaining that he had wasted his time coming to my house, which I found extremely unprofessional and disrespectful. Overall, this felt like a lack of transparency and very poor customer service. I would not recommend this company.

I would have no problem recommending Virtual Power for installation of solar panels or a home battery. From-the sales team to communications with the Office and the Instalation crew have been excellent. After the job was finished they maintain contact to make sure that you’re happy with the installation And that everything is up and running to your agreed expectations. Thank you very much for your great work. Garry McPake

I would like to extend my Gratitude to the team at Virtual Power Co from First Consultation with Matt to Dealing with Simone for the Scheduling of the job right through the install team was a breeze especially over the busy Christmas period. Sarah and I are very happy with our install of our new solar and battery system and would not hestitate to recommend the team at Virtual Power Co. Thanks Chris Matt and the whole Team.

To whom it may concern My name is Robert Killin. I have just purchased a solar system from your company. I would just like to point out to you the following. Your Sales/ Energy Consultant Mr Matt Hickmott was an absolute pleasure to deal with. If you want glitz and glamour and someone that can spin you the BS, then don't bother talking to him. If you want to deal with a straight talker/no frills bloke that will sell you a system to fore fill your needs then he's your man. His experience and knowledge will guide you on your solar journey. He is a very polite, charismatic, honest man. It was his expertise and knowledge that he knew about the produce was what sold me on the idea of spending nearly $25,000 dollars on your system. Behind each consultant there must be the account managers. Simone Clarke, I cannot say enough about this lady. Truly brilliant she has been with me throughout my solar journey there to answer all my strange and out their questions and concerns. She has done everything to make this journey painless for me. She has organised everything from the finance aspect to the installation never not being contactable sending me texts and step by step emails to keep me in the loop as to what was happening and when. Her happy and cheerful mannerisms and the way she conversed with helped to alleviate many of my concerns by a person that is forking out the big dollars on an endeavour like this. I'm nearly 70 years old and I'm not very tech savvy, but I was never made to feel small or insignificant. She nurtured and has grown this business relationships. I only hope that one day I could put a face to the name. I would also like to bring to your attention the installation team that did my installation. Cameron Birkett from Birkett Electrical and his team of Callam, Ethan and Chad were absolutely amazing, polite, well-mannered and so professional never wasted a minute. They arrived at 10am, no mucking around straight into it. They finished the installation in such a timely manner and cleaned up after themselves. Probably even cleaner than when they arrived. Cameron informed me that they are missing a few minor items he needed to complete the installation as they were waiting for them to arrive in stock. I thought to myself oh here we go not going see this bloke for a while. I was totally amazed and gob smacked that on Saturday morning at 8.30am I got a call from him stating that he would be here at my home in1/2 and hour to complete the installation. So here I am like a kid on Christmas, so happy and feeling like I did the right thing in going on this journey with your company and your team. I can wait until I get my last energy bill from my old supplier. Matt or Simone please can you forward this novel onto your big, big boss he needs to hear what an awesome job you both have done Kind regards and many thanks Rob Get Outlook for Android